After it was completed I rebooted my laptop and my network was working again. I proceeded to uninstall using the Norton Uninstall program. Norton software then realizes that you want eliminate the program and so the Norton uninstall software pops up. After it was successfully installed I went through Finder opened up applications, clicked on the Norton app, and proceeded to move it to trash. The next thing I did was, I went to my Norton account and downloaded the Norton 360 software and proceeded to install it again. After being placed on hold for one hour and 45 minutes I finally gave up and hung up the phone. I then called Norton for software support. After successfully running the file I rebooted my laptop. I proceeded to run this file from my Terminal. The next thing I did was go Norton's website and download a file called removeNortonMacfiles. This time I discovered that the Norton 360 filter lock was still present but not running. I went to system preferences and opened up the network icon again. I rebooted my laptop in safe mode, and then my network was working again. I discovered that the Norton 360 filter lock icon was still present and running. Going through System Preferences I opened up the network icon. After this happened I started looking for answers. I rebooted my laptop and discovered that I had no network access. After using Norton's UnInstaller and removing the program. Well after using it for a while I was not real happy with the network filtering, so I decided to uninstall the program. It makes you authorize the network filtering before you are allowed to install it. This new version is different than the old one. Norton realizes that it's about to be uninstalled, so it opens up it's own UnInstaller and proceeds to uninstall it’s software.Īfter I uninstalled the previous version I went ahead and installed my new subscription. The first thing I did was open up CleanMyMac X software, located Norton 360, and proceeded to uninstall it. I also have cleanmyMac X software installed. My subscription was about to expire, so I decided to renew it with the Norton 360 version that allows up to three computer usage. I was previously running Norton 360 with up to five computers usage. So, first off I am using a 2015 MacBook Pro, and running Catalina 10.1 5.7. This is to hopefully help anyone out who has run into the same Norton 360 problem as I have.
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